Mistakes – yours and your insurance company’s – are much easier to avoid than to undo

Unfortunately, many difficulties with property claims don’t become apparent until after a claim has already been submitted. That’s why we encourage you to call us early, and let us help from the very beginning. You should be aware that insurance company adjusters form their initial impressions of your claim immediately after your loss. And it is at this time that company adjusters reserve, or set aside, funds for your claim, based on their estimate of the damage, not yours. Ideally, you need The Baldwin Company with you from the beginning, to make sure the insurance company is forming an accurate opinion of your loss. And besides, your many and varied responsibilities as the policyholder begin immediately after a loss is suffered.

“It was refreshing to have someone see things from our perspective, and to keep us from having to deal with demeaning calls from our insurance company that had been making us feel like we were being greedy. Your employee, Kimberly Young, brought the insurance company down to a human level, and ultimately got us more than double what they had originally been willing to pay us.”

Wajahat and Ferah Syed,
water damage in home – Charlotte, NC

“Thank you for getting the fire loss at our house settled. We regret that after our loss, several months passed before we learned of your company and the service you provide. I have long believed that unfamiliar and professional matters should be handled by professional people. Your excellent service has reinforced that belief.”

Lindley Johnson,
house fire – Asheville, NC

“It was a great relief to have you step in and handle the negotiations. We would have been spared considerable grief had we involved you in the case earlier.”

Dr. Charles Pinckney Darby,
homeowner – Charleston, SC

“You were magnificent – just like a bulldog. Don Foster patiently trudged through mountains of information to get all the facts straight – a real professional, and very personable as well. I am truly grateful to you for taking an interest in what to you was probably a small claim. But as one of the ‘little guys’ out here, it was a lot of money. Thanks for bringing it to a wonderful conclusion.”

Valerie Tofano,
house fire – Charlotte, NC